Terms of service

These terms of service govern your access to and use of sonortix.bond (the site) and, except where a signed engagement letter, master services agreement or statement of work provides otherwise, the general framework for your relationship with Sonortix Consulting LLC, a Delaware limited liability company (Sonortix, we, us). By using the site or engaging us you agree to these terms. If you do not agree, please do not use the site.

1. Acceptance

Your use of the site constitutes acceptance of these terms as they apply at the time of use. Where you accept on behalf of an organisation, you represent that you have authority to bind that organisation. Where these terms conflict with a signed agreement between us, the signed agreement controls to the extent of the conflict.

2. Services

Sonortix provides advisory consulting services relating to workforce productivity and human-capital operations to business clients. Content on the site, including articles, benchmarks, templates and method notes, is general information and editorial opinion. It is not professional, legal, financial, tax, medical or accounting advice, and it is not a substitute for advice on your specific circumstances. Nothing on the site constitutes an offer capable of acceptance; engagements are formed only by a signed agreement.

3. Fees and payment

Fees and payment terms are set out in the applicable statement of work or engagement letter. Unless agreed otherwise, fees are quoted in United States dollars, are exclusive of applicable taxes, and are invoiced monthly against agreed milestones or a capacity commitment. Invoices are payable within thirty days of receipt. Late amounts may accrue interest at the lesser of 1.5% per month or the maximum permitted by law. Pre-approved travel and expenses are passed through at cost with receipts. Amounts already invoiced for work performed are non-refundable.

4. Intellectual property

All content on the site, including text, layout, code, graphics, the Sonortix name and the site design, is owned by or licensed to Sonortix and is protected by applicable intellectual property laws. You may view, download and print pages for your internal business use. You may not copy, republish, sell, scrape or create derivative works from site content without our prior written permission, except as permitted by law. Deliverables produced for a client are governed by the applicable statement of work, which ordinarily assigns ownership of client-specific deliverables to the client on payment, while Sonortix retains ownership of its pre-existing methods, tools and know-how.

5. Confidentiality

Each party will keep confidential the other party's non-public information disclosed in connection with an engagement and will use it only for the purposes of that engagement, applying at least reasonable care. These obligations do not apply to information that is or becomes public through no fault of the receiving party, was already lawfully known, is independently developed, or must be disclosed by law, provided the receiving party gives prompt notice where lawful. Confidentiality obligations survive termination.

6. Client responsibilities

You agree to provide timely access to the people, systems and data reasonably required for the services, to ensure that any data you provide is provided lawfully, and to appoint a sponsor with authority to make decisions. Delays caused by unavailable access or unresolved decisions may affect timelines, and Sonortix is not responsible for outcomes attributable to such delays or to decisions reserved to the client.

7. Disclaimer of warranties

The site and its content are provided as is and as available, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. Sonortix does not warrant that the site will be uninterrupted, secure, error-free or free of harmful components, or that any figure, benchmark or estimate published on the site will be achieved in any particular engagement. Productivity outcomes depend on factors outside our control.

8. Limitation of liability

To the maximum extent permitted by law, Sonortix will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, data, goodwill or business opportunity, arising out of or relating to the site or the services, even if advised of the possibility of such damages. Our aggregate liability arising out of or relating to the services will not exceed the fees paid by you to Sonortix for the services giving rise to the claim in the twelve months preceding the event, or one hundred United States dollars for claims relating solely to use of the site, whichever applies. Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud or death or personal injury caused by negligence.

9. Indemnity

You agree to indemnify and hold harmless Sonortix and its members, officers and employees from claims, losses, liabilities and reasonable costs arising from your breach of these terms, your unlawful provision of data to us, or your use of site content in a manner not permitted by these terms.

10. Term and termination

Engagement term and termination are governed by the applicable agreement. Where no term is specified, either party may terminate an engagement for convenience on thirty days written notice, and either party may terminate immediately for material breach that remains uncured thirty days after written notice. Amounts for work performed and expenses incurred up to the effective termination date remain payable. Provisions relating to intellectual property, confidentiality, disclaimers, limitation of liability, indemnity and governing law survive termination.

11. Governing law and disputes

These terms and any dispute arising out of them or out of an engagement are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws principles, and the United Nations Convention on Contracts for the International Sale of Goods does not apply. The parties submit to the exclusive jurisdiction and venue of the state and federal courts located in Delaware, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information. Before commencing proceedings other than for injunctive relief, the parties will attempt in good faith to resolve the dispute through senior-level discussion within thirty days of written notice of the dispute.

12. Changes to these terms

We may update these terms from time to time. Material changes will be posted on this page with a revised effective date and, where changes are material, we will provide at least thirty days notice before they take effect for existing engagements. Continued use of the site after the effective date constitutes acceptance of the updated terms. These terms are effective 15 September 2026. Contact [email protected] with any question.